A Sampling of Current & Past Clients
Direct Path is a trusted long-term partner of IU Health. We have turned to Direct Path to provide program management professionals for our re-branding effort in 2011, assistance in customer experience strategy development in 2016, management of Voice of the Customer (VOC) channels, and continued management consulting services to support patient experience initiatives. The professional expertise and experience they bring are a great value to our organization.
Direct Path has been a judicious and deliberative partner in our modernization efforts. Their team’s commitment, communication, and willingness to help us improve our processes and see projects through a new, strategic lens has been very beneficial to the State agency.
Indiana Department of Environmental Management
I want to take the opportunity to express my appreciation for your team’s work on this project. Their leadership allowed me to balance my time better and remain confident the project was moving smoothly. Direct Path was always open to feedback and new ideas and works so well with all of the operations leaders.
Indiana Department of Revenue
Using a plethora of time-tested best practices, no other group comes close to Direct Path's level of project management, vendor relation management, or customer experience. They embrace the best of democratic principles - seeking input from all and leveraging differences to sharpen the end result.
Secretary of State